Booking Terms & Refund Policy

By accepting these Booking Terms, You hereby confirm that You wish to pay an advance for SURKANDA EV PVT LTD which will be set off from the final price of the vehicle at the time of purchase.

Pre-Order Information

You understand that We may not have begun manufacturing the Scooter at the time of Your pre-order or Scooter may still be in development stage. Placing a pre-order does not guarantee that Scooter will be available to You nor does it constitute an offer to sell.

However, in case the scooter is not allotted to you, the pre-order amount would be refundable in full.

Tax Information

The amount that you are paying does not include any taxes including but not limited to Goods and Service Tax (GST).

Terms and Conditions

SURKANDA EV PVT LTD reserves the right to change any of the terms and conditions of these Booking Terms at any time.

The continued use of our Website / Services by You, after changes are posted means that You agree to be legally bound by these Terms and Conditions as updated and/or amended.

In the case of any violation of these Terms and Conditions or any additional terms posted on Our Website, we reserve the right to seek all remedies available by law and in equity for any such violations.

Refund Process

If you are eligible for a refund as per the terms mentioned above, please follow the process below:

  1. Contact our customer service team at +91 8679281021 or surkandaev@gmail.com
  2. Provide your booking/order number and reason for refund
  3. Our team will verify eligibility and process your refund
  4. Refunds will be processed within 7-14 business days
  5. Refund will be issued to the original payment method

Need Help?

For any questions regarding our Refund & Return Policy, please contact us:

surkandaev@gmail.com
+91 8679281021

Last updated: February 16, 2026